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GOING FOR "SHOCK" VALUE
Holliston couple package PR experience for start-ups firms.

BY Greg Turner
NEWS BUSINESS WRITER
 Everything a small business needs to know aboutstarting a public relations campaign can fit into a small box.
  So say Christine and Richard Shock, who run a PR company in Holliston. They put together a kit and called it, what else, ''PR in a Box.''
  The couple, who run Shock PR Inc. and its division, Start Up PR, are marketing the $49.95 kit to small businesses and entrepreneurs who cannot afford or gain the attention of big PR agencies.
  ''We found a need and wanted to help people get started,'' said Christine Shock, a 20-year PR industry veteran who founded the company in 1992. ''We want to be there at the beginning with people and help them out.''

Christine and Richard Shock  display their
"PR in a Box" kit for start-up companies.

  .Each thin, square cardboard box contains a PR training manual, sample press releases and pitch letters, media lists, a glossary of PR terms and other information. ''This is certainly entry level. It's just the basics,'' she said.
  But the Shocks say it is just enough for start-up companies wanting to step into the public eye on a shoestring budget. After using the materials, a company can return to the Shocks for other services, including mentoring and assistance with projects.
  ''If they like it and do well with it, they will probably call us for services in the future,'' she said. ''It could lead to some other potential business for us.''
  Richard Shock, with 25 years of sales and marketing experience working for Rockwell International, said today's economy is spawning small start-ups formed by people laid off from large corporations.
  ''So there is a market out there. There is a need,'' he said. ''We're trying to take our core competence and help people.''
  The Shocks get help themselves, in the form of client referrals, from other PR professionals. This ''virtual team,'' a select group of six people, regularly takes on subcontracts for Shock PR clients.
  ''When you get down to a small company that nobody knows, you have to have a lot of creativity and the ability to help that company promote itself,'' Christine Shock said.
  Shock PR has a wide mix of clients. Devens-based Axonet Inc. sells automation software. Fitplay of Waltham is an Internet start-up that links sports and fitness enthusiasts. The Sasuga Japanese Book Store operates in Cambridge.
  Another client,
The Complete Website, a Framingham based Web site designer, signed on as a Shock PR client and then turned around to design the Web site (www.startuppr.com) for Shock PR's division, which started last year.
  The Shocks believe name recognition, among other things, is a vital part of any public relations campaign. Three-letter titles that reveal nothing about what a company actually does are not effective.
 
The couple can use their own name as an example: ''Shock'' is solid, memorable and, when combined with ''PR,'' revealing.
  ''I really didn't make it up for the business, but it's worked out quite well,'' Christine Shock said. ''It just gets attention all on its own.''
  The Shocks are adamant about staying small and continuing to serve small businesses, guiding them on PR campaigns that typically last three to six months. They assist the little guys, the companies that cannot even get in the door of a large PR firm.
  ''That's what we're trying to do, to serve a different market from the agencies,'' Christine Shock said. ''We're teaching them to fish, to do it themselves and not have someone fish for them.''

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